ABOUT ME

Strongly passionate about the issues and challenges of the travel industry, I'm specialized in the development and optimization of many different types of Tour Operators (TO), Travel Agencies (TA) & Destination Management Companies (DMC) and all their specific ecosystems (hotels, airlines, platforms, various stakeholders...).

Since 2008, I have always put my skills and expertise at the service of many travel companies in multiple aspects of their needs and issues, in order to maximize their profits and their overall business performance.

My main preoccupation has always remained the same : To match the business expectations of travel companies with international travelers/customers needs in a changing environment.

Motivated, organized, very curious and highly proactive, I've also learned through my education and experience, to work in/with different types of travel companies: Travel Agencies, Tour Operators, Hotels, DMCs, OTAs, Platforms, Airlines... on various key points such as: Business Development, Yield/Revenue Management, Sales management, Pricing, Production, Distribution, Marketing-Webmarketing, Community Management, Customer Relationship Management...

I also master many technological solutions which allows me to be effective very quickly.

CMS, PMS, RMS, ERP (Tourplan), GDS (Amadeus), Suite Office, Design software, Website creation, Google Suite, SEO and SEM tools, Analysis softwares, Forecasting systems... are very familiar to me.

(all the references are available on request).

• Travel Management and Tourism Expertise •

THOMAS LANGOUËT

Specialist in Destinations Attractiveness, Business Models Optimization,

Accelerated Growth for International Travel Companies

Europe / South-East Asia Specialist

EDUCATION

2013-2011

2011-2010

2010-2008

2008-2006

2006-2004

2004-2003

MBA - Master of Business Administration / International Travel Management

ESCAET - Business School of Tourism - Aix-en-Provence (FRANCE)

🏅 Major of Promotion 2013 / Rank: 1/70 graduates

Bachelor's degree - Leisure & Corporate Travel Management

ESCAET - Business School of Tourism - Aix-en-Provence (FRANCE)

BTEC Higher National Diploma in Tourism

Institut La Providence - Saint Malo (FRANCE)

Baccalaureat (with Honors) - Marketing & Communication

High School - JB de la Salle - Rennes (FRANCE)

BTEC First Certificate - Sales Techniques and Merchandising

High School - JB de la Salle - Rennes (FRANCE)

BTEC First Certificate - Electronic Systems

High School - Coëtlogon - Rennes (FRANCE)

PROJECTS

☞ Ultra-specialization IT Project Management for LS Tourism, leader in CRM solutions for travel agencies in France. Functional and graphic study in terms of development and automation of the solution.

☞ Onelist management project, Flag Systems IT Holding. Redefinition and adjustment of the company's accounting and elaboration of the budget process and redesign of the sales and marketing strategy.

☞ Realization of a study on the new challenges and stakes of the DMC (Destination Management Companies) in terms of Production, Purchasing, Distribution, Business Development, Marketing, Webmarketing, CRM, Yield/Revenue Management...

☞ Milky Interactive/ESCAET mission, elaboration of the white book"Le Social Travel en France"

PUBLICATIONS

☞ How an inbound travel agency (DMC) - historically known as a simple tour organizer on a destination - can nowadays optimize its entire business model to position itself as a key actor on its destination ?

2013 publication - Applied Research MBA2

☞ Cycling and territories, a new challenge for destinations

2012 publication - Desk Study MBA1

☞ The Leisure Travel field in the online distribution ecosystem

2011 publication - Bachelor Final Dissertation

☞ Drawing up a report on the ideal website and digital strategies for travel agencies / DMCs in the 3.0 era

☞ Collaborative work on "Open & Big Data in the Travel industry" and its new challenges, opportunities for the destinations and stakeholders